Vance Badawey
Vance Badawey
Member of Parliament for Niagara Centre
Information on consular services due to the current situation in Ukraine

Where to find the latest information for Canadians and permanent residents in Ukraine?

The situation is likely to change quickly. For the most up to date information on how to access assistance, and on how to leave Ukraine and the entry requirements for neighbouring countries, please follow this link: https://www.international.gc.ca/world-monde/issues_development-enjeux_developpement/response_conflict-reponse_conflits/crisis-crises/ukraine.aspx?lang=eng

What is the best way for Canadians and permanent residents in Ukraine to access consular assistance?

Canadians in need of consular assistance in Ukraine should contact Global Affairs Canada’s 24/7 Emergency Watch and Response Centre in Ottawa at:

Canadians should continue to check our Travel Advice and Advisories for Ukraine and sign up with the Registration of Canadians Abroad service for the latest updates.

Canadians should not depend on the Government of Canada to help them leave the country and should leave by commercial means while they remain available.

Who can access Canadian consular services?

As per the Vienna Convention on Consular Relations, consular services are available to Canadian citizens and their dependants. Canada also offers consular-like services to permanent residents on a best-effort basis.

Canada will assist citizens, permanent residents and their family members (nuclear definition: spouse or common-law partner and dependent children), even if some of these are not Canadian citizens or permanent residents.

Where can permanent residents go to apply for a valid PR card?

Permanent residents of Canada who don’t have a valid PR card can apply for a permanent resident travel document from Immigration, Refugees and Citizenship Canada in order to travel back to Canada.

Refugee and immigration requests

Those with Refugee and immigration requests should visit Immigration, Refugees and Citizenship Canada at https://www.canada.ca/en/immigration-refugees-citizenship.html

Main Office - Welland
136 East Main Street, Suite 103
Welland, Ontario
L3B 3W6

Telephone:
905-788-2204

Fax:
905-788-0071
Show Map
Office Hours
Mon: 9:30 a.m. - 4:30 p.m. Closed to public, by appointment only
Tue: 9:30 a.m. - 4:30 p.m. Closed to public, by appointment only
Wed: 9:30 a.m. - 4:30 p.m. Closed to public, by appointment only
Thu: 9:30 a.m. - 4:30 p.m. Closed to public, by appointment only
Fri: 9:30 a.m. - 4:30 p.m. Closed to public, by appointment only
Sat: Closed
Sun: Closed

Hill Office
House of Commons
Ottawa, Ontario
K1A 0A6

Telephone:
613-995-0988

Fax:
613-995-5245
Show Map